Terms & Policies
Terms & Policies
Shipping
Orders placed before 2PM CST ship the same business day. Delivery times vary by carrier and destination. You'll receive tracking by email once your order ships.
Returns & refunds
Not happy? Return unopened items within 30 days of delivery for a refund to your original payment method, typically processed within 5–7 business days of us receiving the return. Return shipping is the customer's responsibility unless the item arrived damaged, defective, or incorrect — in which case we cover it and replace or refund in full. Please contact us before returning so we can help.
Cancellations
Need to cancel or change an order? Contact us as soon as possible — we can usually adjust orders that haven't shipped yet.
Product information
Our products are botanical wellness and supplement products. Statements on this site have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider before starting any new supplement.
Limitation of liability
Products are provided "as is" to the fullest extent permitted by law. Our liability for any claim is limited to the amount you paid for the product.
Contact
Questions about an order or these terms? Email support@premiumbotanicalsco.com.