Shipping Policy
Shipping Policy
Shipping Policy
Processing & dispatch
Orders placed before 2PM EST Monday–Friday ship the same business day. Orders placed after 2PM or on weekends ship the next business day.
Shipping rates
| Order total | Method | Estimated delivery | Cost |
|---|---|---|---|
| Under $50 | USPS Ground Advantage | 3–5 business days | $5.99 |
| $50 and over | USPS Ground Advantage | 3–5 business days | FREE |
Tracking
You'll receive a tracking number by email as soon as your order ships. You can also track your order from your account page.
Shipping destinations
We ship to all 50 US states. We do not currently ship internationally.
Lost or delayed packages
If your package hasn't arrived within the estimated window, email support@premiumbotanicalsco.com or call (845) 272-5250 and we'll investigate and make it right.